Inside the Magic: Service Leadership Principles

Utilizing global learnings to build a great service organization

Inside the Magic: Service Leadership Principles
Tuesday, January 31, 2012
8:30 - 4:00pm
Kroc Institute for Peace & Justice

Click for Registration & Details, or call Chad at 406-655-9171. Use Promo code USD for special $199 full day program rate.

Are you ready to be a leader?

"Leader" is not a title, but a description of a quality found inside an individual. True leadership can drive you and those around you to unbelievable success. Are you ready to be a leader? This unique training event is for all types of leaders, from CEOs to anyone striving to progress both personally and professionally. In it, you will get an inside look at what sets apart Disney® and other global organizations and makes them the very best. You will learn how you can create a sustainable and growing culture that fosters service and leadership excellence and bottom-line results.

Here's a snapshot of what you'll learn at this event (click for event flier):

• How to direct the "theater" of your organization
• Using Personal Service Excellence (PSE)
• How Employee Boards can be the seed of excellence and transformation
• Time/life organization principles
• Using Action Teams to drive moral and process improvement
• How to find and keep your best talent
  

Conference led by Scott Lillie: Scott Lillie started as an hourly cast member in the Magic Kingdom and advanced to become a Director of Walt Disney World Resorts® during his 24 years at Disney®. He led the Grand Opening activities for Euro Disney in France and also traveled throughout Europe and Asia, learning from the best. As founder and president of the Creative Leadership Group, LLC, Scott works with client partners from across the country, including representatives of the U.S. Senate, academia, and nationally renowned healthcare organizations. Scott's expertise will help you get a firsthand understanding of how to be your very best.

Sponsorship packages available - click for more information

This event is co-sponsored by the Ahlers Center for International Business and Creative Leadership Group, LLC.