Leading Cross Cultural Teams


In today’s age of advanced technology and global enterprise, it is critical for team leaders to develop cross-cultural awareness to enhance their leadership skills. Not only are we dealing with clients and suppliers from all over the world, we must increase our intercultural awareness to interact effectively within our own multicultural teams. This seminar is designed for leaders of cross-cultural teams, business professionals working for global companies, or individuals searching for overseas expatriate assignments who need to enhance their cross-cultural business expertise. Each session will be highly interactive, with small group discussions, pair-work, role-playing, case studies, video clips, and self-assessment learning exercises.

Learning Objectives:

  • Understand basic concepts about cultural differences, to heighten cross-cultural awareness
  • Build confidence as a multicultural team leader
  • Improve understanding of diverse thinking, communication, behavior and decision-making processes due to cultural influences
  • Become aware of potential areas of conflict or sensitivity that may lurk underneath the surface within cross-cultural teams.
  • Increase a cross-cultural team’s effectiveness through greater understanding of each individual’s particular expectations and needs and adapting communication styles accordingly.

Total Seminar Hours: 9


anne randersonDr. Anne Randerson is an intercultural business consultant and trainer specializing in cross-cultural business communication (EU-Japan-USA), global leadership, diversity, global mobility, comparative lifestyles and cultural integration. Born and raised in San Diego, California, Dr. Randerson has lived for nearly 25 years as an expatriate in Belgium, Japan, France and Spain. Through her diverse expatriate experiences she has learned to speak six languages, including French, Dutch, Spanish, Italian and Japanese. Dr. Randerson received her B.A. degree in French from the University of California at Davis, and her M.S. and Ph.D. degrees in Human Life Studies from Koriyama Women’s University, in Fukushima prefecture, Japan. After conducting her doctoral research for six years in Japan, funded by a Monbusho Japanese government academic research scholarship, she returned to Europe in 2003, to work as a translator at NYSE Euronext, the international stock exchange in Brussels, Belgium.

As a seminar facilitator in global companies and EU institutions, Dr. Randerson regularly team-teaches, co-designs and co-facilitates seminars for clients and colleagues. She highly appreciates the synergy and creativity resulting from combining individual strengths and sources of knowledge and inspiration. She has an intense desire to motivate the participants in her seminars through interactive presentations, role-playing, self-assessment activities and teambuilding exercises.