Simon Croom

scroom@sandiego.edu
(619) 260-2791
Alcala West, Durango A

Office Hours

Monday thru Friday:
9 a.m. to 5 p.m.
by appointment

Executive Director, Supply Chain Management Institute
Professor of Supply Chain Management

Ph.D. University of Warwick (UK)
M.S. University of Warwick (UK), Management Science and Operational Research
B.A. Lanchester Polytechnic, Coventry (UK), Honours Degree in Business Studies

Simon Croom has spent his entire professional career in supply chain management, both as practitioner and as a leading academic researcher. His postgraduate studies were in in both politics & history and management science. His Ph.D. research was into co-design capabilities in the auto industry supply chain of Jaguar Cars through the doctoral program of Warwick Business School in the UK. He was admitted as Fellow to the Chartered Institute of Purchasing and Supply in 1992.

Croom has held an Associate Professorship in Operations at Warwick Business School for 12 years and previously was Senior Lecturer in Strategic Management, Operations Research and Supply Chain Management in the UK at Sheffield Hallam and Coventry Universities.  He is a Research Fellow at Curtin Business School in Perth, Australia.

In his business career, Croom owned of several successful retail businesses and was a supply chain professional at Jaguar Cars Ltd and Eaves & Washbourne, both located in England.

Croom has written and spoken globally on the topic of e-procurement, e-business and supply chain strategy. He instigated the first e-business course at Warwick Busines School in 1999 and his expertise led to being retained as an Advisor to the UK Government's Office of Government Commerce.

He has just completed a $400,000 project on World Class Supply Chain in the UK for a major financial organization. Croom has published over 60 technical papers and serves on the Editorial Board for a number of leading journals.

Selected Current Research

Book, Textbook-New

Croom, S. (2006). Creating and Managing Value in Supply Networks. SCMI

Journal Article, Academic Journal

Ramsay, J., Croom, S. (2008). The impact of evolutionary and developmental metaphors on supply chain practice: a literature critique and pilot study. Journal of Purchasing and Supply Management, 14 (3), 192-204.

Croom, S. (2007). Progress on E-Procurement: Experiences from Implementation in the UK Public Sector. Journal of Purchasing and Supply Management, 13 (4), 294-303.

Croom, S., , . (2007). Exploring the impact of a supplier portal on the buyer-supplier relationship. The case of Ferrari Auto’. Industrial Marketing Management , 36 (7), 1010-1017.

Croom, S., Lu, D., Tennant, C., Curtis, A. (2006). A System Dynamics Case Study in a Financial Service Supply Chain. Journal of Supply Chain Practice

Croom, S. (2005). The Impact of E- Business on Supply Chain Management:An Empirical Study of Key Developments. International Journal of Operations and Product Management, 25 (2), 23 pages.

Croom, S., Brandon-Jones, A. (2005). E-Procurement:Key Issues in E-Procurement Implementation and Operation in the Public Sector. Journal of Public Procurement, 5 (3), 10 pages.

Croom, S., Johnston, R. (2005). Improving User Compliance of Electronic Procurement Systems: An Examination of the Importance of Internal Customer Service Quality. International Journal of Value Chain Management, 1 (1), 13 pages.

Croom, S., Giannakis, M. (2004). Towards the Development of a Supply Chain Management Paradigm: A Conceptual Framework. The Journal of Supply Chain Management

Book, Chapter in Non-Scholarly Book-New

Croom, S. (2008). Introduction to Research Methodology in OM . Researching Operations Management (Ed C Karlsson)- Sage Publications

Croom, S., Giannakis, M., Slack, N. (2004). Supply Chain Paradigms. Understanding Supply Chains: Concepts, Critique and Futures, Edited by S. New & R.Westbrook

Book, Non-Scholarly-New

Croom, S. (2004). Encyclopedic Dictionary of Operations Management. various Entries related to Purchasing and Supply Chain Management

Conference Proceeding

Karlsson, C., Croom, S., Forza, C., Voss, C., Ahlstrom, P., Coughlan, P., Coghlan, D., Bertrand, W., (2009). Researching Operations Management - Routledge 2009 book. POMS Conference 2009

Birou, L., Croom, S., , ., , . (2008). Global Benchmarking Study SCM Syllabi. Decision Sciences Institute

Birou, L., Croom, S., Lutz, H. (2008). Benchmarking Study SCM Syllabi: Topics, Reading Assignments, Assignments and Course Requirements. POMS Annual Conference

Birou, L., Lutz, H., Croom, S. (2008). Global Benchmarking Study SCM Syllabi: Topics, Reading Assignments, Assignments and Course Requirements. DSi Annual Conference

Croom, S., Lynch, R. (2007). The Innovative Power of Value Networks. Proceedings of the 16th Annual IPSERA Conference

Croom, S. (2006). Creating and Managing Value in Supply Networks. Proceedings of the Fourth Worldwide Research Symposium in Purchasing and Supply Chain Management, US

Croom, S. (2006). Creating and Managing Value in Supply Networks. Proceedings of the Fourth Worldwide Research Symposium in Purchasing and Supply Chain Management

Croom, S. (2006). Proceedings Fourth Worldwide Research Symposium in Purchasing & Supply Chain Management. University of San Diego

Croom, S., Burt, D., Steffel, R. (2006). Career Planning and Professional Development- The Achilles Heel of World Class Supply Chain Management.

Croom, S. (2004). E-Procurement: Key Issues in E-procurement implementation and operation in the public sector. 13th Annual IPSERA Conference: The Purchasing Function: Walking a Tightrope

Croom, S., Betts, A. (2004). Situational Analysis: Evaluating and Benchmarking Strategic Capability using Stress Point Analyses. The Annual EuroMA Conference, INSEAD

Croom, S., Johnston, R. (2004). The Purchasing Function as a Service Provider: An Investigation of the Impact of Electronic Procuremet on Internal Service Quality. 13th Annual IPSERA Conference. The Purchasing Function: Walking a Tightrope

Croom, S., barani, s., belanger, d., lyons, t., murakami, j. Sustainable Supply Chain Management – An exploration of current practice. EurOMA 2009

Croom, S., Barani, S., Belanger, D., Lyons, T., Murakami, J., , . Sustainable Supply Chain Management – An exploration of current practice. POMS 2009

Croom, S., Betts, B., Shulver, M. Facebook and the Value Chain: The impact of Web 2.0 Technologies on Value Chain Effectiveness. POMS

Croom, S., Lu, D., Betts, A. UNDERSTANDING WHAT ‘WORLD CLASS’ LOOKS LIKE: A CONCEPTUAL DISCUSSION. EurOMA 2009

Lu, D., Croom, S., Betts, A. Re-investigating operational performance measure through world class diamond model. EurOMA