Student Services
Bookstore
The USD Bookstore, located in Loma Hall, stocks all required textbooks (new and used) and school supplies. In addition, you will find a selection of general books, calculators, art and office supplies, cards and gift items, stationery, USD clothing, class rings, imprinted merchandise, backpacks, and magazines. The Bookstore also carries computer hardware, software, and computer supplies, and offers services such as faxes and mail orders. All major credit cards are accepted.
Regular Semester Hours:
Monday through Thursday 9:00 a.m. to 8:00 p.m.
Friday 9:00 a.m. to 4:00 p.m.
Saturday 11:00 a.m. to 4:00 p.m.
Sunday Closed
(Extended hours provided at the beginning of each semester.)
The USD Bookstore Express Store carries a wide
variety of snack items and other sundries.
Regular Semester Hours:
Monday through Thursday 7:45 a.m. to 8:00 p.m.
Friday 7:45 a.m. to 4:00 p.m.
Saturday 9:00 a.m. to 4:00 p.m.
Sunday Closed
(Extended hours provided at the beginning of each semester.)
To confirm hours, or if you have any questions, please call (619)260-4551 or visit http://www.usdbookstore.com.
Campus card services
The Campus Card Services Office (CCSO) is responsible for the administration of the CampusCash pre-paid services plan, the sale of commuter meal plans, the sale and distribution of parking permits, distribution of university identification cards, administration of the ONITY door lock system, and the Student Telephone system, including distribution of “Personal Billing Numbers” (PBN).
USD departments utilizing the services of the CCSO include:
• All Dining Services facilities
• Academic Computing
• Athletic Center
• Bookstore
• Cardiff Coffee
• Career Services
• Copley Library
• Housing and Residential Life (Door Access)
• Jenny Craig Pavilion
• Mail Center
• Outdoor Adventure
• Registrar’s Office
• School of Business Administration (Door Access)
• Student Health Center
• Ticket Booth
Additional off-campus vendors include:
• Domino’s Pizza (off-campus)
• Optometric Express
• Ryan’s Café
• St Tropez Bakery Bistro
Additional services and departments will continue to be added in the future.
VISA, MasterCard, American Express, Discover, and CampusCash are accepted for your convenience.
The CCSO is located in the University Center, Room 125, downstairs in the lower northwest corner. The office is open Monday through Friday. For hours of operation go to www.sandiego.edu/campuscard. For more information or to contact them, call (619) 260-5999 or e-mail campuscard@sandiego.edu.
Career Services
USD’s award-winning Dining Services is committed to enhancing our guest’s experience through outstanding food and services, culinary excellence, customer feedback and campus social responsibility. Our dining locations provide much more than sustenance - we provide a place where students gather to study, socialize and interact. We believe that “breaking bread together” is a unique aspect of dining on campus that fosters community and enriches one’s USD experience.
Dining Services, a self-operated auxiliary, also includes: Banquets and Catering (the university’s exclusive caterer), campus vending and athletic concessions.
For additional information on meal plans, job opportunities, contact information and more, go to http://www.sandiego.edu/careers.
Dining Services
USD’s award-winning Dining Services is committed to providing the University community and its guests with the finest in service, food, value, and ambiance. Students may choose from a variety of delicious dining options across campus. Locations include: Main Dining, La Paloma café, Torero Grille (featuring Skip’s, the T-House, and Mangia! Mangia!) the Marketplace (Deli, Bakery, and mini-market), Aromas coffeehouse, and concessions at the Jenny Craig Pavilion. Dining Services also includes Banquets and Catering – the University’s exclusive caterer. For additional information on USD Dining, or to contact us, please log on to our Web site at http://www.sandiego.edu/dining.
Educational Opportunity Program (EOP)
The purpose of the Educational Opportunity Program (EOP) is to enroll in the University of San Diego capable persons from ethnic minority groups and low-income backgrounds and make available academic support to help ensure their success as university students.
The EOP is designed for those students who have the potential to perform satisfactorily at the university level but who, without the help of EOP, would be unable to realize that potential due to economic, cultural, or educational background. Students from Native American, Hispanic, African-American, Asian American, and low-income backgrounds are particularly encouraged to apply.
Although EOP does not provide direct financial aid, the staff is available to help admitted EOP students with procedures involved in applying for financial assistance. EOP students must apply directly to the Office of Financial Aid, located in the Hughes Administration Center, for available types of aid, including special grants, government grants, student loans, and part-time employment. EOP students, like all USD admitted students, will then be considered for financial assistance based on need as determined by the University. Students are strongly encouraged to submit the necessary paperwork as early as possible.
Because EOP students are expected to compete on an equal basis with other students, it is particularly important that the program provide the means to insure their academic success. All EOP students, therefore, are given free tutorial assistance in core curriculum courses. (This tutorial help is available to all USD students.) The director, as well as a preceptor and a major advisor, provides individual advising to EOP students. The staff take a personal interest in the progress of each EOP student from the time of application through graduation.
Interested and motivated students should contact the EOP Office, Maher Hall, Room 257, at (619) 260-4264.
Mail Center
The Mail Center is located on the eastern end of the ground floor of Loma Hall. Mail boxes are provided in the lobby area for students who reside in Maher, Camino, and Founders Halls, Mission Crossroads, and the Alcalá Vistas. When available, non-resident students may rent mailboxes at a cost of $20 per semester.
Service window hours are 8 a.m. to 4:30 p.m., Monday through Thursday; and 8:30 a.m. to 4:30 p.m. on Friday. Stamps may be purchased as well as postage for domestic parcels. UPS and Federal Express services are also available.
One Stop Student Center
The USD One Stop Student Center (OSSC) (opening Fall 2008) provides specially trained counselors to help students manage all business transactions dealing with financial aid, student accounts, and registration in one location. The One Stop team eliminates the need for students to travel between offices by serving students in one location. The office hours and location of the OSSC are still being developed, however, it is anticipated that some evening hours will be included. Additionally, the OSSC maintains the One Stop Services tab on the MySanDiego portal which is designed to accommodate routine business transactions on the Web 24 hours a day from any personal computer, at any location. Web transactions are conducted via your MySanDiego account and can be accessed from either the One Stop web page, or the USD home page.
Examples of Services Available:
- Register for classes
- View/print schedule
- Request and pay for transcripts
- Make payments
- Check your financial aid
- Check grades
- Review degree audit
- Campus card transactions
- plus much more.
The One Stop team is committed to providing state-of-the-art services for USD students. Fo general information, including office hours and location, go to www.sandiego.edu/onestop.
University Copy and Graphics
USD’s full-service copy shop is located behind Maher Hall — right around the corner from Aromas coffeehouse. Output services include printing from digital files, B/W and full color photocopying on a wide variety of paper stock. Graphic services include design and layout. Bindery services include coil, tape and comb binding, cutting, folding, perforating, padding, collating, stapling, laminating, and shrink wrapping. Notary services are also available by appointment.
The University Copy and Graphics is open Monday through Thursday, 8 a.m. to 6 p.m.; Friday, 8 a.m. to 5:30 p.m.; phone: (619) 260-4890; fax: (619) 260-2316; printshop@sandiego.edu; www.sandiego.edu/printshop/
Student Learning Initiatives
The Office of Student Learning Initiatives (OSLI) primarily supports USD’s First and Second Year Experiences. Programs and services are coordinated through this office to enhance student learning and promote student success in and out of the classroom. The OSLI is the home of the FRESH @USD program, FYE Online Resources, and the Peer Advising program. Professional staff and peer advisors are available on a walk-in or appointment basis to help students assess and address problem areas and identify other services to access for assistance.
In addition, students interested in beginning a Web-based Student Learning and Development Transcript or who have general questions about USD should visit the OSLI in Hahn University Center, Room 102. For additional information, contact the Office of Student Learning Initiatives, (619) 260-5995, www.sandiego.edu/sli/ or the First Year Experience Web site, www.sandiego.edu/fye/.
Student Wellness
The University of San Diego places great importance on providing students with the support services necessary to help them maximize their educational experience, and to challenge them to develop knowledge, values, and skills to enrich their lives. The wellness units (Center for Health and Wellness Promotion, the Counseling Center, Disability Services, and the Student Health Center) seek to support student academic success and personal development by providing a comprehensive and integrated range of wellness services.
If you or someone you care about is in need of assistance, or could benefit from our services, go to www.sandiego.edu/wellness/ for more information on how to access services, or call us to discuss your concerns. All of the wellness services are confidential and available to enrolled students free of charge.
Center for Health and Wellness Promotion (CHWP)Ha
Hahn University Center, Room 221; (619) 260-4618
www.sandiego.edu/chwp
The Center for Health and Wellness Promotion (CWHP) serves the USD student community through educational opportunities, prevention campaigns, campus-wide programs, research initiatives and individualized interventions. CHWP empowers students to make healthy choices and create a university climate conducive to the overall success and well-being of the individual student and campus community.
Individual consultations and assessments leading to personalized recommendations and support are available on a variety of wellness matters (e.g., smoking cessation, problematic drinking, nutrition). Group services provide opportunities for students to obtain important wellness information, seek support from peers, and enhance one’s ability to make healthy choices. CHWP also provides services for students seeking to address substance abuse or dependence.
A variety of student leadership opportunities are available through CHWP. Peer education groups serve the USD community by sponsoring education and outreach activities to promote healthy choices. Peer education efforts are focused on raising awareness of wellness issues affecting today’s college student. Peer outreach programs address sexual assault and the risks associated with problematic drinking, substance abuse and other related health behaviors and concerns.
CHWP provides students access to Web-based assessment tools which provide personalized information to students about risks associated with their individual health and wellness behaviors.
CHWP sponsors College Cab, a safe ride program which is funded through USD Associated Students. This program provides a safe ride to students who find themselves in any situation that places them at risk (i.e., being stranded for any reason, car trouble, wanting to leave an uncomfortable situation). For further details and regulations please visit the CWHP Web site.
CHWP Hours and Staffing: To schedule an individual appointment, workshop, or training, or for additional information about our programs and services, please call (619) 260-4618 or stop by our office in Hahn University Center, Room 221.
Counseling Center
Serra Hall, Room 300; (619) 260-4655
www.sandiego.edu/usdcc/
During their time at the university students navigate significant personal developments which can be intellectually, socially, and emotionally taxing. Consistent with the university’s mission of holistic education, the University of San Diego Counseling Center (USDCC) engages in a broad range of services designed to support the personal and academic development of students. Professional psychologists, psychologists-in-training, and a consulting psychiatrist employ brief treatment modalities to address students’ emotional and psychological needs as students work to realize their academic potential.
Counseling Services: Many students experience difficulties as they adjust to university life; stress, loneliness, anxiety, depression, body image concerns, and relationship issues are common. Currently enrolled students may receive an assessment with recommendations for appropriate treatment and services. Depending on student needs and counselor availability, recommendations may include services provided by USDCC, services provided by other professionals on campus, or services provided by psychiatrists, drug/alcohol abuse specialists, psychologists, nutritionists, or other professionals in the community. USDCC services are offered at no cost to students, and may include individual or group counseling and psychiatric consultations.
Prevention and Education: The USDCC also stresses the importance of preventive educational interventions. In coordination with the Center for Health and Wellness Promotion, USDCC staff provides interactive presentations, workshops, and other forms of educational outreach to students, parents, staff, and faculty. These programs help maintain a campus climate that supports the optimal functioning of the diverse student population.
Psychological Consultation: Counselors are available to students, parents, staff, and faculty for consultation on mental health issues. These consultations can address any number of concerns, but often serve to help members of the campus community determine whether and how to make a referral to the USDCC.
Academic Consultation: Academic consultation is available to all students desiring to improve their academic performance. Counselors provide a variety of assessments and recommendations, including academic counseling, screenings for possible learning disabilities (coordinated through Disability Services), and personal counseling. Help with test-taking strategies, time management, stress management, and other coping skills are available as well. Students on academic probation are particularly encouraged to use these services.
Hours and Staffing: The Counseling Center is located in Serra Hall, Room 300. The hours of operation are Monday through Friday, 8:30 a.m. to 5 p.m.; Wednesdays until 6 p.m. Walk-in hours are from 11 a.m. to 3 p.m., Mondays through Fridays. The Counseling Center can be reached at (619) 260-4655. For after-hour emergencies, the counselor on-call can be reached by calling the Department of Public Safety at (619) 260-2222.
Disability Services
Serra Hall, Room300; (619) 260-4655
www.sandiego.edu/disability
Disability Services at USD provides specialized resources and services to enrolled students with documented disabilities. These services include academic accommodations, disability management counseling and coordinating with other departments (e.g., housing, parking, public safety) to provide assistance.
To receive support from Disability Services, students must first contact our office and submit valid documentation. For each type of disability, there are specific requirements that must be met for documentation to be considered valid. These requirements are described on our web page.
Once the disability has been verified by Disability Services, each request and/or recommendation for an accommodation is examined on a case-by-case basis and is implemented with consideration of the student’s present needs, supporting documentation and the core requirements of each class. It is the goal of Disability Services to promote maximum student independence.
Our office also offers consultation to students with temporary disabilities (e.g., physical injuries such as broken limbs, etc.) and to students who have health-related dietary restrictions.
Students who intend to request services are encouraged to contact our office (619) 260-4655 as soon as possible to discuss documentation and any other issues.
Student Health Insurance
Insurance information and USD’s Student Health Insurance can be obtained through the Wellness Area at www.sandiego.edu/wellness.
Health insurance is mandatory for all international students. For more information on how to enroll in USD’s health care plan to meet the needs of international students contact the Office of International Students and Scholars, Serra Hall, Room 315, or (619) 260-4598.
Student Health Center (SHC)
Camino Hall, Room 161; (619) 260-4595
www.sandiego.edu/heathcenter
Scope of Services: The Student Health Center is designed to provide out-patient care for registered students. High-quality treatment for acute illness, injuries, and existing medical problems is available. THe SHC doctors, nurse practitioners and physician assistants are trained in: general preventive medicine, family medicine, and pediatrics/adolescent medicine. Office visits are available without charge. Severe illnesses and injuries are beyond the scope of the Student Health Center. The university is not responsible for the provision or cost of medical care rendered off campus.
Medications, Laboratory, and X-ray Services: SHC providers are able to write prescriptions for medicines that can be filled at outside pharmacies, or students can purchase a wide range of generic prescription and over-the counter medications (such as antibiotics, allergy medicines, acne medications, etc.) at the SHC for low cost. Students who choose to purchase medications from the SHC should be prepared to pay at time of service with Campus Cash, checks, credit cards (MasterCard or Visa) or cash. Health insurance cards are not accepted. Most diagnostic laboratory tests are also available at the SHC for a minimal fee, but payments for such services follows the same guidelines as for medications. There are no X-ray facilities on campus, but students can be sent to nearby facilities for needed studies. Students are encouraged to use their insurance benefits (when possible) to pay for these off-campus tests.
Preventive Care: The SHC also offers preventive care, such as well-woman visits, physicals, and immunizations. Referrals can be made to the on-campus health educator to work one-on-one with students who request assistance in developing health eating and physical activity habits and quitting smoking.
The SHC staff monitors all incoming freshmen, transfer and residential students’ immunization forms to insure USD immunization requirements are met and blocks class registration for non-compliance. The Health Center can perform testing to determine immunity for the diseases for the required immunizations if a student has no records, or can administer vaccines, for a fee, for any missing immunization.
Hours and Staffing: The SHC hours are: 8:30 am to 4:30 pm, Monday, Tuesday, Thursday and Friday; 8:30 am to 6:30 pm Wednesday (closed 11 a.m.– 1:30 p.m.). The Health Center is staffed with medical assistants, registered nurses, nurse practitioners, physician assistants, and physicians. For urgent medical questions that occur when the Health Center is closed, an on-call provider may be paged by contacting the Department of Public Safety at (619) 260-2222.
Emergency first aid is available through the Department of Public Safety, (619) 260-2222, 24 hours a day, seven days a week.
