How do I request access to Advance Web?
Please contact Advancement Services at ext 4639 or email@example.com. The office will review your request and will send confidentiality forms (these require multiple signatures) if your request for access is approved. Please note: Users are required to attend training before their accounts are activated.
I forgot my Advance username and/or password.
Your Advance username and password are the same as your MySanDiego username and password. If you need assistance resetting your password, please contact the ITS Help Desk at ext 7900 or firstname.lastname@example.org.
What is the Advance Web URL?
Questions about your tax deductible receipt?Please contact Advancement Services at (619) 260-4639 or email@example.com.
What is the difference between legal credit, soft credit, and associated credit?
Legal Credit (Primary):
“Individuals, corporations, foundations, or other entities that make gifts to USD of their own assets shall be given legal credit (hard credit) in their giving records maintained by the Office of Advancement Services.” Section VII of the UR Gift Acceptance Guidelines
Soft Credit (Secondary):
“Individuals related to donors by marriage or other legal arrangement, and owners or partners, either wholly or in part, of donating corporations, companies, practices, or firms, and persons serving as administrators or executors of a private or family foundation, trust, or other charitable entity shall be given “soft credit” in their giving records to connect person(s) responsible for a family’s or an entity’s gift.” Section VII of the UR Gift Acceptance Guidelines
Associated Credit (Tertiary):
“Individuals who, by their personal decision or influence, facilitate a corporate or foundation gift to the university from its corporate or foundation resources shall receive “associated credit” in their giving records to connect person(s) responsible for a corporate or foundation gift. Such individuals may be entitled to invitations, stewardship benefits, or special recognition in appreciation for their role; however, they do not receive gift credit on their personal giving record at the university.”
Section VII of the UR Gift Acceptance Guidelines
Who gets the credit for a matching gift?
Legal credit for a matching gift is credited to the company making the gift to match that of an employee or associate. Matching gifts are allocated in accordance with the company's policies, usually to the same fund as was the initial gift from the individual.
How do I submit biographical updates?
If the biographical update is in conjunction with a gift, please attach an Add/Change Form to the Gift Processing Form. If the biographical update is not in conjunction with a gift, please use the Entity Update Form available within Advance Web.
How do I make sure the addresses on my mailing list are up to date?
Please submit your request through the Advancement Services SharePoint site. We will coordinate with your office to review and clean your mailing list. Advancement Services uses AquaMailer software for this process. AquaMailer reviews and delivers new addresses (if applicable) from the National Change of Address (NCOA) registry through the United States Postal Service.