1) What is the USD Office of Student Financial Services (SFS)?
5) What if my payment is not received by the published deadline date?
6) Why was I assessed a $150 late registration fee?
8) Will I be allowed to register for the next semester if my bill is not paid in full?
9) Why is the amount of my bill different from my friend/roommates bill?
10) What if I am expecting a tuition overpayment refund?
1)What is the USD Office of Student Financial Services (SFS)?
The SFS Office is located on the second floor of the Hughes Administration Center, and is responsible for administering a variety of cashier, billing and collection functions, including processing fee payments, establishing payment plans, disbursing student refund checks, processing (certain) loan contracts, and counseling students regarding general financial matters.
Billing statements are produced on a monthly basis for any student with an outstanding balance of $5.00 or more. Effective October 2007, billing statements will be produced in electronic format only. Until that time, you will receive a monthly billing statement via U.S. mail. You will also receive an email via your USD email address when a new electronic billing statement is available. USD students may access their most recent billing activity, including total amount due and payment options, at any time by visiting www.sandiego.edu/studentaccounts and following the “epay” link. You may also provide your parent(s) or other third parties with access to your on-line billing information using the epay link; you must establish a log-on and password for each individual desired. We recommend that you grant on-line epay access to any individual who will be remitting payment on your behalf, and encourage you to review your on-line student account on a regular basis to ensure compliance with USD payment policies and deadlines. New charges (e.g., parking fines, library fines, etc.) may be assessed at any time during the semester, and it is the student’s responsibility to remit payment in a timely manner whether or not s/he has received a bill for those charges. Failure to do so may result in a $150.00 late payment fee. If your billing address changes, you must notify our office immediately to ensure receipt of the monthly billing statement and other important student account-related information.
The tuition payment deadline for the Fall 2008 term is August 15, 2008 , and for the Spring 2009 term, January 16, 2009 . Payment must be received, not postmarked, by the close of business on the payment deadline date. Failure to make acceptable payment arrangements, or failure to appropriately defer payment based on certified USD financial aid, prior to these deadlines may result in the assessment of $150 late payment fee, cancellation of current course enrollment, and the denial of transcript release, diploma release, and future course enrollment privileges. It is important to note that fees associated with any schedule adjustment made prior to the tuition payment deadline are due on the published deadline, whether or not a billing statement has been received. If you make a schedule adjustment or incur other charges after the initial billing period, you should verify your new account balance via www.sandiego.edu/studentaccounts and inform the responsible billing party of the change. Fees associated with schedule adjustments made after the published payment deadline must be paid in a timely manner to avoid the assessment of a late payment fee. Remember to update your billing address with the USD Office of Student Financial Services as needed to ensure timely receipt of important billing information.
We offer several payment methods to assist you. For your convenience, we recommend using the on-line web payment option to pay via electronic check or credit card (www.sandiego.edu/studentaccounts). Please note that there is no charge for the electronic check option; funds may be accessed through your non-investment checking or savings account. Although USD does not accept credit cards, you may remit on-line credit card payment via our third-party partner. American Express, Discover and MasterCard are accepted; a 2.75% non-refundable convenience fee applies. VISA is not accepted. If you prefer to mail payment via personal or certified check, please make the check payable to USD and mail to University of San Diego, Attn: Student Financial Services, 5998 Alcala Park, Hughes 207,San Diego, CA 92110-2492. Always include your USD ID number on any payment or other correspondence. Visit our website for a complete listing of payment options.
5)What if my payment is not received by the published deadline date?
In order to avoid the assessment of a $150.00 late payment fee, payment must be received in our office on or before the published payment deadline. Remember, payment must be received, not postmarked, by the close of business on the published payment deadline date. To ensure that payment is received prior to the deadline, we recommend paying via electronic check or credit card at www.sandiego.edu/studentaccounts.
6)Why was I assessed a $150 late registration fee?
Any student registering after the published registration and payment deadline (08/15 for the Fall 2008 term; 01/16 for the Spring 2009 term) will be assessed a $150 late registration fee.
7)What if payment for my bill is deferred based on anticipated financial aid, and then I don’t get that aid?
If USD defers the payment of your bill based on an anticipated financial aid award, and if that award is later denied or declined, the outstanding balance will be due immediately and a $150 late payment fee may apply.
8)Will I be allowed to register for the next semester if my bill is not paid in full?
No. Students are not permitted to register for the next semester until their previous account balance has been paid in full.
9)Why is the amount of my bill different from my friend/roommates bill?
It can be confusing to compare your billing statement to that of your friend or roommate. Each student’s bill may be different depending on a variety of factors, including the number of registered hours, meal plan option selected, residence hall choice, and financial aid award. If you have a question concerning your bill, the SFS Office staff will be happy to assist you. Please contact us.
10)What if I am expecting a tuition overpayment refund?
We understand that you will be facing many expenses when you arrive at USD, therefore, we process refunds as quickly as possible. We recommend that you check your on-line account periodically to monitor your student account balance, and, once your account indicates a refund check has been generated, go to the SFS Office (Hughes 207) to pick your check up. We are unable to release a tuition overpayment refund check to anyone other than the student. Please bring proper photo identification; we can not release your check without it.
Please note that credit balances can not be "carried" from semester to semester. All outstanding credit balances will be returned to a student in the form of a refund check.* Also note that, with the exception of Parent/PLUS loans*, any credit balance will be refunded to the student regardless of who remitted the payment to the student account (e.g., parent, grandparent). *If a Parent PLUS Loan overpays a student’s account, the refund check will be issued in the PLUS Loan borrower’s name unless that borrower requests otherwise. If the credit balance results from an on-line payment made via credit card, the amount of that credit balance will be returned to that credit card.
11)If my parent calls your office and asks about my account/bill, what information will USD release?
FERPA prohibits the release of any information concerning a student other than the student's name, address, phone number, graduation date, degree(s) awarded and major to anyone, including a parent. At the university level, parents have no inherent rights to access or inspect their son or daughter's education records, unless the student is a dependent as defined in section 152 of the Internal Revenue Code of 1986. Student account statistics (e.g., charges, payments, etc.) can only be disseminated to the student, regardless of who has remitted payment for that account (e.g., parent or grandparent), unless the student has filed an “USD Student Information Release” (FERPA) form with the appropriate Registrar's Office. This form remains in effect until rescinded by the student in writing. Pleasevisit //www.sandiego.edu/registrar/ferpa for more complete information concerning FERPA policies. SFS phone lines are open from 8:30-5:00 daily; our service windows are open from 9:00–4:30, and until 6:00 on Wednesdays. Still have questions? Feel free to email us at studentaccounts@sandiego.edu or call us at (619) 260-4561.
