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Cyd Burrows, Instructional Support Analyst 
Cyd has been with USD for over 7 years working primarily with distance education, online course design and delivery, and supporting faculty in their use of existing and emerging technologies. Cyd’s goal is to provide inspiration and to work with instructors, encouraging the adoption and incorporation of available and appropriate technologies for teaching, and in creating and maintaining rich and powerful learning environments. Cyd’s interests include distance and mobile educational access, collaborative online technology, and researching emerging technologies that impact education.
Allison Czapracki, Instructional Support Analyst
As an Instructional Support Analyst, Allison supports faculty on their quest to make learning engaging for their students through the use of emerging technologies. She designs and teaches technology workshops for the USD community, and creates training materials for technology applications. She supports various technology applications, including Microsoft Office, the Adobe Creative Suite, the Wordpress blogging platform, SMART Technologies and WebCT, and have extensive experience supporting the Blackboard LMS. Allison holds a master's degree in Education (Instructional Technology).
Michelle Yeung, Lead Instructional Media and Technology Analyst
As Lead Instructional Media and Technology Analyst, Michelle works with both Instructional Design & Training and Instructional Media Services teams to plan, implement, and support projects. Michelle's interests include educational gaming, educational psychology, practical applications of technology, and research in faculty diversity issues. Michelle holds an Ed.D.
(Educational Psychology, research in Leadership)
The iTeam can be reached via:
Phone: 619.260.7400
Email: iteam@sandiego.edu
In Person: 194 Maher Hall







